VOIP Frequently Asked Questions
What is VoIP?
VOIP (voice-over-internet-protocol) uses your high-speed internet connection to provide crystal clear calling at a fraction of the price of traditional phone services. The data from the phone call is simply sent through your internet connection rather than your copper phone lines. This brings cost down as companies skip the cost of laying all those phone lines.
How do you I use VOIP?
Just pick up your phone and make the call. There is no change from your traditional phone service. You use the same phone, get the same quality, and pay a fraction of the price. Your phone does not need to be plugged into a computer. In fact, you don’t even need a computer for the VOIP services we list on our site. There are services out there that require you plug in your phone to a computer to make a call, we don’t recommend those services as a home phone replacement.
Can I call any phone , anywhere, anytime?
Absolutely. There are no restrictions on what numbers you can call and what numbers you can’t. It’s important to remember that each of the VOIP companies listed on our sites work exactly like traditional phone lines. Call any number, any place, anytime. No catch.
How about the quality of VOIP?
It has been proven that VOIP voice clarity can actually exceed that of traditional phone services! VOIP has come a long way since its inception a decade ago. Thanks to high speed internet connections that most of us now have in our homes, VOIP phone providers can now provide superior voice quality then anything ever offered before. Quality still depends on the speed of your internet connection, and the company providing the VOIP service. We do not recommend signing up for a VOIP service with a dial-up internet connection. (Cable, DSL, T1, and broadband work great) Use our comparison chart to select a high quality VOIP company.
Why should I use VOIP?
It has been shown that most customers who switch from a traditional phone service to a VOIP provider save about 90% off their previous phone bill! That’s a huge difference. VOIP providers listed on our site also offer about 5 times as many features as ‘other’ phone providers at no additional cost. Features include – caller ID, voicemail, three-way calling, call forwarding, call block, call hunt, call transfer, voicemail sent to email, call return, free long distance in U.S. and Canada, international calling rates for pennies per minute, 411 dialing, free in-network calling, online account management, use your number from anywhere in the world (just bring your phone with you and plug it in), choose your area code, online call logs, and more.
Are there free trial offers?
Yes, most of the companies we list offer a free week, free month, or even free year. These offers are always changing. Keep in mind that we only list VOIP providers who offer money back guarantees. This makes it easy to try a service, and then cancel if you don’t like it.
Can I keep my old phone number?
Yes! We only list companies on our site that can transfer your phone number over to your new service. |
